About Us
At National Collection Services you will find professional debt collectors in Melbourne with a strong success record in the debt collection process. Working with NCS means you are working with real professionals, not with a call centre. We are an Australian based agency, and our Melbourne collection managers do not use auto-dialers or work with a script. You will work in a partnership with an award-winning debt collection agency.
Businesses from all types of industries choose us for our commitment and knowledge. Body corporate, strata managers, small and medium enterprise owners feel safe working with a company that understands the specific legislation that governs this specialized and dynamic industry.
How does it work?
First, demand letters that inform your debtor of their obligation to pay and the consequences of non-payment. These letters are designed to prompt an immediate payment from your debtor. Second, telephone demands. If your debtor has chosen to ignore our demand letters, your dedicated collection manager in Melbourne will contact your debtor via telephone and SMS to demand payment in full. And as a last resort, we will take legal action. We will recommend a Court Summons be served upon your debtor to start the legal process.
The commission is charged only on the principal debt and only charged on funds recovered. If we are unable to collect your debt, you will not be charged commission.
NCS Melbourne are here to help you. We have a team on hand ready to help with your debt recovery needs.
We would love to hear from you! Contact us now